Business Services
Let us be your on-site technology department. If your business frequently needs computer support, but isn't ready to hire a full-time IT staff; or if you just have a few IT projects to complete, Tech Solutions is here to help. Our Business Services are listed below. If your need is not on our list, please contact us to see if we can assist you.
- Network Design & Installation
- Network Troubleshooting, Support, and Repair
- Wireless Network Security
System Protection and Internet Security
- Virus, Spyware, and Adware Services
- Internet Content Filtering
Routine Maintenance and Cleaning
- System Tune-Up and Optimization
- Physical Cleaning
Data Recovery and Data Backup Solutions
- Data Recovery
- Secure Data Backups
- One-Time Data Backup
- Data Migration
- Secure Data Deletion
- Disaster Recovery Strategies
Hardware Support
- Hardware Installs and Upgrades
- Hardware Inventory
Software Support
- Operating System Installation and Upgrades
- Software Install, Upgrades, and Removal
- Software License Audit
- Software Inventory
PC Troubleshooting and Diagnostics
IT Consulting & Training
- Technology Planning
- Classroom Training
Website Design and Development Services
- Website Design
- Hosted Email Solutions
- Social Media Networking
Graphic Design and Corporate Identity Services
Networking Services
Network Design & Installation
A wired or wireless Local Area Network (LAN), connects all of your company's computers, printers, scanners, external drives, and other peripherals, and allows them to shared between all of your workers. If your office has multiple computers, you can gain tremendous benefit by networking them. We'll design and install the perfect network for you.
Network Troubleshooting, Support, and Repair
Are you having problems with your existing network? If your network is down, slow, or not functioning properly, it is difficult for your workers to be productive, which costs your business time and money. Tech Solutions will come to your office to troubleshoot, diagnose, and fix the problems ailing your network.
Wireless Network Security
How safe is your wireless network? The default installation for most wireless networks does not include setting up security, which means that over 75% of all wireless networks are NOT secure! So unless you have taken deliberate steps to implement security, more than likely your network is at risk.
We'll come to your business and lock down your wireless network so you can keep unwanted and unauthorized intruders out by restricting access to only your computers. Don't chance having your critical business data stolen, let us secure your network today!
System Protection and Internet Security
Virus, Spyware, and Adware Services
Are your computers running extremely slow? Do you have "pop-ups" appearing all over your screen, even when not viewing the internet? Do you think your computer information may have been compromised? If you answered yes to any of these questions, chances are your computer has been infected with a virus or worm; or is loaded down with spyware and adware.
We will scan your entire hard drive and remove every instance of unwanted junk that slows down computers and threatens the confidentiality of your private information. We'll also show you how to keep your computers secure and running at top speed by preventing future outbreaks.
Internet Content Filtering
Do you have employees taking advantage of their Internet privileges? Are they on Facebook or Twitter when they should be working? Maybe they are streaming videos or chatting with someone over IM (Instant Messenger). Every business owner/manager knows that this type of activity decreases productivity and costs businesses in wasted time and money. If you are having this type of problem, contact us now.
We come to your business, advise you of your Internet Filtering Software options to curb this type of activity; then help you purchase, install, and configure it so that it blocks access to irrelevant/obscene/time wasting websites. Block or unblock internet sites as you see fit. We will also assist you with the creation of an Employee Internet Usage Policy, which you can have your employees read, agree to, and sign.
Routine Maintenance and Cleaning
System Tune-Up and Optimization
Without regular maintenance, your computers become increasingly sluggish, disorganized, and cluttered. Tech Solutions will optimize your system with tweaks and enhancements that will defragment your hard drives, accelerate performance, and increase your Internet download speeds. We'll also perform several critical system updates, maintenance tasks, and repairs that will correct hard drive problems, clean and optimize your system registry, find and fix stubborn system errors, and more.
Physical Cleaning
When was the last time you thoroughly cleaned your computer systems both inside and out? If it has been awhile or never, then you need our physical cleaning service. Experts recommend that you clean your computers every 3-6 months. Removing dust and dirt buildup not only stops the spread of germs, but also keeps your computers functioning properly, and even extends the life of your computers by allowing them to properly cool themselves.
Let us come out and give your computers the ultimate cleaning; we'll remove the dust particles from inside your computer cases, spray your keyboards and mice with compressed air, and shine up your monitors. Your computers will look and run like new again
Data Recovery and Data Backup Solutions
Data Recovery
Losing critical data can have devastating effects to your business. A staggering 60% of all businesses that have suffered catastrophic data loss never fully recover. Let us help your business prevent this type of disaster. Whether you've lost your data due to accidental deletion, damage caused by a power surge, corruption brought on by a virus, someone accidentally formatting a hard drive, or even suffering an entire system crash, we can assist with getting your valuable data back.
Secure Data Backups
How safe is your data? Unexpected catastrophes like hard disk failure, accidental file deletion, virus infection, fire, and theft happen frequently to businesses every day. It is absolutely essential that your business performs daily backups of all your critical data to protect your business in case the unimaginable occurs. We can help you with the design, installation, and configuration of a backup solution that can fit your budget, be it online, locally, or off-site.
One-Time Data Backup
Protect your data with our one-time data backup service that includes the transfer of all your critical files to CD, DVD, or External Hard Drive.
Data Migration
Is your business upgrading from outdated slow computers to new faster ones? If so, you'll need to transfer the data from the old computers to the new computers. Let us ensure that all your data gets transferred over.
Secure Data Deletion
If your business is selling or donating your old computers, or even just upgrading to a bigger and faster hard drive, you need to ensure that your sensitive data is securely erased. Deleting files, or even formatting the entire hard drive, does NOT actually remove the data from your drive. All your old email, private business documents, customer databases, trade secrets, tax returns, passwords and more still exist on the drive.
With a little know-how these files are easily recoverable, and can lead to identity theft of your business or your employees. With our secure data deletion service we can wipe clean your entire hard drive, or even just a few files or folders, so that the data is completely destroyed and 100% gone with absolutely no possibility of it being recovered.
Disaster Recovery Strategies
Have you ever wondered what would happen if your business suddenly lost all of its data? Maybe a power surge caused your hard drive to crash. Maybe your computer system was stolen. What if there was a fire? Would you be able to recover all of your data? Don't become part of the 60% of businesses that are unable to recuperate from catastrophic data loss. Let us help you plan for, and be able to recover from, a worst case scenario.
Hardware Support
Hardware Installs and Upgrades
We can install or upgrade any internal or external hardware device on your server, desktop, or laptop computer. Examples of hardware devices that we install or upgrade include the following:
- Internal & External Hard Drives, CD-ROM, DVD, and Blue-Ray Disc Drives
- Memory
- Network Interface Cards
- CPU (processor)
- Printers
- Scanners
- Video Cards
- Monitors
- Modems
- Sound Cards
- Speakers
- Webcams
- Digital Cameras
- CMOS Batteries
- and more...
Hardware Inventory
We have the ability to inventory of all your current technology devices, and prepare a printed report for your records. This report is handy for insurance purposes and curtailing employee theft.
We can even help you place a tag on your hardware that shows it's inventory number, serial number, model number, network name, and/or ip address. This along with a list of all the physical location of all your devices will help you better understand your IT needs in the future.
Software Support
Operating System Installation and Upgrades
If you're ready to upgrade to the latest operating system or if you want a fresh installation of your current operating system, we can help. We will come to your office and install, or reinstall, your operating system software and all critical updates onto your server, desktop or laptop. This service includes formatting, your hard drives which can speed up your system.
Software Install, Upgrade, and Removal
We can install, upgrade, or remove software packages, along with any critical updates as needed on your server, desktop, or laptop. Software suite not included.
Software License Audit
We can survey all of your computers to determine the number of software licenses that are currently installed. If the number of installed licenses is greater than the number of licenses that you currently hold, we will help you develop a plan to purchase the required missing licenses so that your businesses comes into compliance with software licensing laws.
Software Inventory
We can scan all of your computers and provide you with a report of all the software currently installed. The following is a list of benefits from this service:
- Ensure that you are in compliance with software licensing laws.
- Find out if your employees are installing non-approved software.
- Find out if any software currently installed could potentially harm your system, corrupt your data, or even make your data vulnerable to attack or theft.
PC Troubleshooting and Diagnostics
Does your PC freeze up, crash, or run extremely slow? Has your Internet come to a crawl or do you constantly get bombarded by error messages? If so, we can troubleshoot and diagnose problems with your software, hardware, Internet, email, operating system, and more. Through a series of system tests and diagnostic checks, we'll get to the root of your problem and advise you on the best possible solution.
IT Consulting and Training
Technology Planning
If you want to implement technology into your current business practices, but don't know the best course of action, we will sit down with you to determine and document specific ways you can leverage new technology into your business.
Classroom Training
Website Design and Development Services
Website Design
Get your business up to speed with a new or updated web site. Customers expect to find you online, and when they can't, they go elsewhere; to your competitor who does have a website. Let us build your business a great-looking website so you can stop letting potential customers slip through the cracks.
We work with you to design a site that will fit your needs - whether you need a simple web presence or just want a fresh look for your existing website. In addition, to creating your website, we can also manage all of the hosting details for you.
Hosted Email Solutions
Does your business have its own email address, or do you just use Gmail, Yahoo, or Hotmail? If so, we can set you up with a new domain name and hosted email solution. So instead of having customers email you at "yourcompanyname@gmail.com"; you can now have them email you at an address similar to "info@yourcompanyname.com"
Social Media Marketing
Facebook, Twitter, LinkedIn, You Tube, Blogs. You have probably heard of them before but does your business use them? We can help setup the correct social media accounts for you, train you how to use them, and discover ways that you can use them to promote your business.
Graphic Design and Corporate Identity Services
In the business world, first impressions matter. Potential customers can tell a lot about you and your company based on the visual image that you portray. We can help your business stand out from your competition and get noticed by potential customers with custom graphic design and corporate identity services. Whether you need an eye-popping logo, a striking brochure, one-of-a-kind business cards, dazzling letterhead, promotional materials that grab potential customers' attention, or a completely custom project, we can help.
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